AfyaMum Privacy Policy

AfyaMum is operated by AfyaMum.

For privacy questions: privacy@afyamum.top

Depending on the features you use, AfyaMum may collect:

Account information:

1. name
2. email address
3. authentication information

Profile information:

1. date of birth
2. country
3. language
4. timezone
5. preferences

Health and wellness information:

1. menstrual/cycle information
2. symptoms
3. mood or wellness information
4. pregnancy information
5. postpartum information
6. fertility-related information
7. health goals
8. reminders
9. notes
10. other information you choose to record

Child or baby information:

1. name
2. date of birth
3. information you choose to provide about a baby or child

Technical information:

1. device information
2. operating system
3. application version
4. diagnostic information
5. connectivity information
6. security logs

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

Health information can be sensitive personal data.

AfyaMum treats health information as sensitive and applies additional safeguards appropriate to the nature of the information.

We process health information only for specified purposes connected with providing and improving the requested AfyaMum features and as otherwise permitted by applicable law.

We may use information to:

1. create and manage your account
2. provide personalized health journeys
3. calculate cycle or journey information
4. provide requested tracking features
5. provide reminders
6. provide educational content
7. synchronize information across supported devices
8. maintain offline functionality
9. protect accounts and infrastructure
10. detect and prevent abuse
11. troubleshoot technical problems
12. improve service reliability
13. comply with legal obligations
14. respond to support requests

We do not use personal data for unrelated purposes without an appropriate legal basis or notice.

Depending on the processing activity and applicable law, we may process information based on:

1. your consent
2. performance of a contract or steps requested before entering into a contract
3. compliance with legal obligations
4. protection of vital interests where legally applicable
5. other lawful grounds recognized by applicable law

Where consent is the appropriate basis, we will request it in a clear and understandable manner.

Where AfyaMum relies on consent, you may withdraw that consent subject to applicable law and the technical or legal consequences of doing so.

Withdrawal of consent does not necessarily affect processing that was lawfully carried out before withdrawal.

We aim to collect only information that is relevant and reasonably necessary for the feature or purpose for which it is collected.

We do not sell personal health information.

We may share or disclose information where necessary with:

1. infrastructure providers
2. cloud hosting providers
3. authentication providers
4. database/storage providers
5. notification providers
6. analytics or diagnostics providers where used
7. professional advisers
8. regulators or public authorities where legally required
9. service providers processing information on our behalf

Third-party service providers are expected to process information only for authorized purposes and with appropriate safeguards.

Some service providers may process information outside Kenya.

Where personal data is transferred outside Kenya, AfyaMum will use appropriate safeguards and comply with applicable data protection requirements.

We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss or destruction.

Depending on the system component, safeguards may include:

1. authentication controls
2. access controls
3. encryption in transit
4. secure storage
5. logging
6. backup controls
7. least-privilege access
8. security monitoring

No internet-based system can guarantee absolute security.

AfyaMum may store selected information locally on your device to support offline functionality.

Local information may remain on the device until it is deleted by the application, the account is deleted, the device storage is cleared, or another applicable retention/deletion process occurs.

Users should protect access to their devices.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, security, accounting and dispute-resolution requirements where applicable.

Retention periods may differ depending on the type of information and purpose.

Subject to applicable law, you may have rights including:

1. the right to be informed about processing
2. the right to access personal data
3. the right to object to certain processing
4. the right to request correction of inaccurate information
5. the right to request deletion where applicable
6. rights relating to consent
7. other rights provided by applicable data protection law

Contact: privacy@afyamum.top

Your request may need to contain enough information for us to verify your identity and process the request securely.

We will respond in accordance with applicable law.

AfyaMum should not knowingly collect children's personal information directly from a child where applicable law requires parental or guardian authorization.

Where AfyaMum allows an adult user to create a baby or child profile, the adult user represents that they have the appropriate authority to provide that information.

Additional safeguards may apply to children's data.

Where AfyaMum uses cookies, SDKs, analytics tools or similar technologies, we will use them only for disclosed purposes and in accordance with applicable law.

AfyaMum may contain links or integrations to third-party services.

Their privacy practices are governed by their own policies.

Users should review those policies before providing information directly to third parties.

We maintain procedures for identifying, assessing and responding to personal-data security incidents.

Where applicable law requires notification to regulators or affected individuals, we will make the required notifications within the applicable legal timeframes.

We may update this Privacy Policy when our services, processing activities or legal obligations change.

Material changes will be communicated through appropriate channels.

The latest version will always display its effective/updated date.

Privacy questions: privacy@afyamum.top

General support: support@afyamum.top

Registered entity address will be published here once finalized.

If you believe your personal data has been processed unlawfully, you may contact AfyaMum first so that we can investigate the concern.

You may also have the right to lodge a complaint with the relevant data protection regulator, including the Office of the Data Protection Commissioner in Kenya, subject to applicable law.